Need a Hearth Expert Opinion? Our Pro-Help Desk is Here to Help.

Professionals with design and technical inquiries, please fill out and submit the following form to assist us in understanding your issue. A Heatilator representative from our homebuilder fireplace help desk will contact you within 2-5 business days.

If you are homeowner/consumer looking for customer support please contact 1 (888) 427-3973/

If you are a Heatilator dealer or installing distributor, please submit feedback and comments through the You Talked, We Listen system on

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